Support

We've packaged up a variety of resources that we think will be most helpful through your transition period.

Transition Helpline

Biz Connect experts will be available to you throughout your pre-transition period to handle issues and questions: (877) 860-9449.

Phone Call from Transition Specialist

Calls from dedicated transition specialists prior to your transition date ensure you are ready to use the new system.

Support Hours

The Transition Helpline will be available from 8:00 a.m.PT to 5:00 p.m.PT, Monday through Friday.

How-to Videos

How-to videos will introduce you to and help you familiarize yourself with key features and functions of the new platform.

More Support Resources

First-Time Login Instructions

Be sure you view this and know how to navigate your first-time login and set up the enhanced security features.

User Guides

Get in-depth assistance and explanations to guide you through working with the new platform.

Need Additional Assistance?

For help and answers to questions before, during and after your transition, contact us.