You should have received an initial announcement including your color group designation around May 17. Look for communication to your color group to begin about 45 days prior to your transition date, to guide you to a successful transition.
You should have received a letter and an email around May 17, 2019 informing you of your color group designation. The staggered transition dates ensure you will have access to the support you’ll need throughout the pre-transition period.
Additional communication about your transition will begin about 45 days prior to your transition date, including information about support resources, training, timeline, key changes and more.
On the transition date, your accounts will be migrated to the new platform, and your current Business Online Banking access will no longer be available. You will need to log in using the Biz Connect link in the login box on ColumbiaBank.com.
For your first login to Biz Connect, you will need your current Organization ID (referred to as Company ID in Biz Connect), your current User ID, and the temporary password that was mailed to you three weeks prior to your transition date.
These are the changes you most need to know about to ensure a transition without disruption to your business.
Critical actions need to be taken prior to transition to avoid losing data.
Enhanced security measures to protect your accounts and data.
You will need to re-enroll and set up your alerts in the new platform to take advantage of the many new options and customizations.
These are the most commonly asked questions related to the transition of your online accounts, the differences between the current Business Online Banking system and the new Biz Connect platform, and the assistance and support available to you during the transition period.
Enjoy a modern, mobile-friendly platform that provides access to more conveniences and capabilities and allows you to bank from anywhere. Look for even more online and digital banking capabilities to come!
Enjoy responsive design that lets you bank with ease using any device.
Use our new mobile app to access your accounts.
Access up to 13 months of transaction history.
Create more alert types with greater customization, and receive them via text, email, and voice.
Entitle and manage user access on your own with new administrator control.
Safeguard your accounts and data with additional security measures and fraud protection.
To suit your preferred learning style, multiple types of training materials will introduce you to the new features and help you use them effectively and efficiently.
We’ve put together a complete support program to assist you and provide all the help you’ll need to successfully transition to the new platform.