Commercial Connect | Biz Connect

Support

We've packaged up a variety of resources that we think will be most helpful through your transition period.

Recorded Training Sessions

View training sessions, recorded so you can view them at your convenience.

Early Login Preview Period

Early access allows you to familiarize yourself and review your migrated configuration prior to your transition date.

Transition Helpline

Whenever you have questions or need assistance, call our help line staffed with Commercial Connect experts: (877) 860-9449.

Dedicated Transition Specialist

If you are in Transition Pro Plus for Commercial Connect, a dedicated specialist will provide one-on-one training.

Phone Call from Transition Specialist

Calls from dedicated transition specialists prior to your transition date ensure you are ready to use the new system.

Support Hours

The dedicated Transition Helpline will be available from 8:00 a.m. to 5:00 p.m., Monday through Friday.

How-to Videos

How-to videos will introduce you to and help you familiarize yourself with key features and functions of the new platform.

More Support Resources

First-Time Login Instructions

Be sure you view this and know how to navigate your first-time login and set up the enhanced security features.

User Guides

Get more in-depth assistance and explanations to guide you through working with the new platform.

Need Additional Assistance?

For help and answers to questions before, during and after your transition, contact us.